Learn what to do if you can’t sign in to your Delivr Account or Delivr services because your account is disabled, locked, or not active.

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If your Delivr Account is disabled, locked, or not active.

If your Delivr Account is disabled, locked, or not active.

Learn what to do if you can’t sign in to your Delivr Account or Delivr services because your account is disabled, locked, or not active.

If your account has been disabled for security reasons.

If you see the following message, your account is locked automatically to protect your security and you can’t sign in and use any services.

Sign-in for this account is temporarily disabled. Reset your password or contact Delivr Support to regain access.
Sign-in for this account is temporarily disabled. Reset your password or contact Delivr Support to regain access.

This can occur when your password or other account information is entered incorrectly multiple times, whether in a single sign-in attempt or across several sessions.

To regain access, please reset your password.

If your account is locked or not active.

If you see the following message, your account is disabled or deactivated.

To reactivate this account, contact Delivr Support.
To reactivate this account, contact Delivr Support.

This might happen if you account was deactivated, closed, 90-day free trial expired, or your subscription has ended.

If your account is locked, you can request access by contacting support.


Last Updated 29 Jan 2026
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