# How to change your password while Signed In.

## Your password is the first line of defense against threats to your campaigns, data, and account access. Whether you're updating it for security or organizational compliance, Delivr makes it simple to manage your credentials directly from your dashboard. You’ll be required to update your password at least once every **365 days**. If your organization enforces stricter password policies—such as a 90-day reset window—reach out to Support so we can help apply the right settings to your account.

## Steps to change your password while Signed In.

## **1. Go to Your Account Settings**
While signed in, navigate to your Account or Profile Settings page.

## **2. Open the Password Section**
Locate and click the Password or Security option to access your password controls.

## **3. Enter Your Current Password**
For security purposes, enter your current password when prompted.

## **4. Create a New Password**
Type your new password, then re-enter it to confirm.

## **5. Save Your Changes**
Click Save or Update Password to apply your new password settings.

## **Creating a Stronger Password**
Not all passwords are created equal. While attackers often use preloaded lists of common credentials, a well-designed password dramatically reduces risk.

## **Minimum Requirements**
✓ Must be at least **15 characters**

## **Best Practice Recommendations**
✓ Include at least one **lowercase letter**  
✓ Include at least one **uppercase letter**  
✓ Include at least one **number**  
✓ Include at least one **special character** (like !, @, or #)

For added peace of mind, consult your organization's security guidelines when choosing a new password.

## What if I forget my password?
**If you're locked out of your account or can't remember your password:**

- On the [Sign In](/signin/index.html) screen, click "**Forgot Password?**"
- Enter your Account Username and follow the on-screen instructions to reset your password via email. Two emails will be sent:
  - The first to confirm the request to reset your password.
  - The second will contain a temporary password.

## What if I no longer have access to the account email?
[Reach out to our Support team.](/page/652/submit-a-support-request/index.html) We’ll work with you to securely verify your identity and restore your access.

Last Updated 29 Jan 2026